Refund Policy

Understanding our policy regarding points and account management

No Money, No Refunds Needed

VettiBet is a completely free-to-play prediction game platform. We do not charge any fees, and no real money is involved in any transactions or competitions on our platform.

Important: Since no real money is involved, traditional refund policies do not apply to VettiBet.

Our Point System

VettiBet uses an internal point system for competitions and predictions. These points:

  • Have no real monetary value
  • Cannot be exchanged for real money
  • Cannot be transferred between users
  • Are used solely for platform entertainment
  • Are defined by competition creators

Account and Data Management

Point Adjustments

In rare cases where technical issues affect point calculations, we may adjust points to maintain fair gameplay. These adjustments are made at our discretion and are final.

Account Deletion

If you delete your account, all your points, competition history, and data will be permanently removed and cannot be recovered. This action is irreversible.

Competition Cancellation

If a competition is cancelled by the creator or due to technical issues, points may be returned to participants at our discretion.

Platform Services

Since VettiBet is a free service, we do not provide refunds for:

  • Platform downtime or maintenance
  • Feature changes or removals
  • Account suspensions for policy violations
  • Loss of points due to user error
  • Technical issues affecting gameplay

Future Paid Features

If we introduce paid features in the future, we will:

  • Clearly communicate any changes to our pricing model
  • Provide appropriate refund policies for paid features
  • Update this policy to reflect new terms
  • Give users advance notice of any changes

Dispute Resolution

If you have concerns about your account, points, or platform experience, please:

  • Contact our support team first
  • Provide detailed information about the issue
  • Allow reasonable time for investigation
  • Understand that our decisions are final

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Refund Policy or need assistance with your account, please contact us:

Email: hello@vettibet.com

Twitter: @_vettibet

In-App Support: Use the Contact Support feature in your dashboard